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Training Design and Facilitation

Training programs are designed to develop the vital leadership skills that are crucial to support the strategic and business objectives of the organization. Oftentimes executives and employees “don’t know what they don’t know” and are elevated into positions that require strong leadership and managerial skills they may not have acquired along the way. This lack can contribute to a negative reputation, individual derailment and loss of productivity for the organization.

INTERACTIONS uses an assessment process to evaluate individual, team and departmental needs. This data is used to recommend, design, develop and facilitate appropriate training. A partial list of programs includes:

  • Assertive Communication
  • Change Management Skills
  • Coaching Others
  • Conflict Management
  • Critical Thinking
  • Crucial Conversations
  • Customer Service
  • Emotional Intelligence
  • Empowerment/Delegation
  • Generational Diversity
  • Interviewing and Selection
  • Leadership Skills
  • Meetings Management
  • Motivating Others
  • Negotiation Skills
  • On-Boarding
  • Presentation Skills
  • Problem solving/Decision Making
  • 7  Habits of High Successful People
  • Supervisory Development
  • Team Building
  • Time Management


  • Coaching Skills for Dealing With Demanding Patients
  • Nursing Leadership Skills
  • Foreign Nurse Programs (accent reduction and on-boarding – to ensure retention).